In this course, Sandy Sloane, consultant and parent of two millennials, provides insightful strategies to help teams composed of multiple generations thrive in both personal and professional settings. Drawing from her experience working with organizations like Disney and Burger King, Sandy explores how generational differences—rooted in education, work expectations, and communication styles—can lead to misunderstandings, friction, and missed opportunities.
Through seven impactful lessons, Sandy helps participants identify their biases, improve team communication, and foster stronger connections. She introduces the Platinum Rule, encouraging teams to treat others the way they want to be treated, and explores practical tools like the Five Work Connection Languages to build trust and collaboration. Teams are encouraged to appreciate each member’s unique strengths, just like an orchestra, to create harmony and achieve shared success.
The course culminates with actionable strategies for sustaining improved communication and connection, ensuring that teams learn from one another and move forward united.
In this first lesson Sandy Sloane explains why teams made up of multiple generations often experience misunderstandings and friction due to differing perspectives.
Sandy explains the key differences in education, work styles, and communication among the four main generations in the workplace and how personal biases impact interactions with them.
In this lesson Sandy explains that in the workplace, we function like an orchestra, where everyone plays a unique role and contributes their value to create harmony.
Sandy shares that effective communication creates clarity by understanding how each person prefers to give and receive messages, especially across generations, and applying the Platinum Rule: treat others how they want to be treated.
Sandy shows how to apply the five love languages in a professional setting to build stronger and more meaningful relationships.
Three strategies to share strengths across a multigenerational team are outlined with examples of how to implement them for your specific situation.
In this final lesson, Sandy shares strategies to sustain improved communication and connection within the team, along with her key takeaways.
Speaker bio
Sandy Sloane is a learning & development, special events, and employee engagement professional who uses interactivity and humor to ensure students are educated, engaged, and empowered. She’s produced over 500 events, trade shows, meetings, trainings and live/virtual team-building programs for companies and organizations including Walt Disney World, Burger King, Xfinity, Comcast Business, Macy’s New York, Intuit/QuickBooks, Mass General Brigham, Takis, Sinclair Broadcasting, Hotwire Communications, Paychex, United States Tennis Association, Luminate NY, Dutch Lions/United States Soccer League, Jenoptik Optical Systems, numerous radio and television stations, and nonprofits including the National Women’s Hall of Fame, the National Multiple Sclerosis Society, Joe DiMaggio Children’s Hospital, Denver Children’s Hospital, and others.
As a trainer and coach, Sandy teaches leaders how to help their teams grow and thrive by providing positive work environments. Her employee engagement programs foster growth and positivity through interactive learning; development seminars and workshops, team-building programs, and special events designed to unleash the limitless possibilities within the human capital of employees. Using hands-on techniques (humor, role playing, quizzes, illustrative media, storytelling, and games with prizes) she
helps teams grasp even the most mundane material. (Research has conclusively shown that humor systematically activates the brain’s dopamine reward system, essential for both goal-oriented motivation and long-term memory.) Both seasoned professionals and newer employees benefit from Sandy’s training. Her MS degree in Organizational Development and Strategic Leadership sets her apart from other employee engagement professionals allowing her to sense what an audience needs and then provide it in a manner relatable to all participants. She is as comfortable
deploying an organization’s existing information as she is when creating custom programs and offers over 30 workshops and seminars in interpersonal skills, professional development, customer service, team development, workforce training, sales training, special events, and public relations. Sandy lives by the adage, “If someone doesn’t have a smile, give them one of yours.”
